UPDATE - earnings were updated 7/24 for missed days. Thank you, Shopswell.
Can anyone from shopswell get this sorted out???? Unfortunately I cannot tag anyone from the SW team so hoping enough people share this so it will be seen. I've messaged them but all I heard was "we're checking into it" but that was yesterday.
Hi everyone, so sorry, yes we totally messed up. We've deployed a fix that should run tonight and be reflected in tomorrow's earnings. We're working on getting something to you all to make up for the last 3 days and your patience in helping us debug this situation. Thank you very much.
I was wondering how to message them directly but I did message them on twitter about 2 hours ago. I have no answer yet, but from where I am seeing this, some people that are not moderators are getting paid. It has something to do with us being moderators I think. I think something went wrong in the system. However, I was told yesterday that they were working on it.
I shared it for you! :) I hope they can figure out what's going on! I hate hearing how people are not being rewarded for their efforts!
Update... I think I was able to share with @@gk and I pasted the link in a FB msg..
So non moderators are getting credit? Definitely sounds like someone entered something wrong... I hope it gets fixed soon... I have not been credited any rewards in 2 days either.
I'm noticing same thing if I'm not going to make anything I'm going to be done with this site? What are the green arrows for
3 days no pay :(
Nothing for me either!
Mine is normal but i'll share for you :) i hope we can solve this problem as soon as possible
I didnt get paid either. Yes I am a mod. I got paid yesterday but not the day befor I have been in communication with @GK about this for at least a month. I have not been paid a bunch of times on this site. No you will not get back pay.
Nothing here either. This is frustrating.
I've been getting paid every other day for the last couple weeks, and it comes to the amount I would typically have made in two days anyways, That could be part of what's happening, but it seems like mods are having a few more issues than that given everyone's responses. However, it's not just mods. Hopefully it'll all get sorted out for you all! Just keep in mind, it is technically free money. Hope for the best without turning into the worst :)
This is day 3 for me with no pay. There was a day at the beginning of the week I did not get anything either. The next day I got double what I typically get. I hate to put in a lot of work today if I am not going to be able to earn or reimbursed for it. I actually was planning to order a bunch of stuff on Amazon today but I guess I will wait and see what's up
Same here, hope it's not cuz I'm a mod.
No pay for me either. Messaged them but haven't heard back. Hopefully we get paid for the past 2 days. I'm not doing anything until it gets sorted out.
No pay for me either. Guess Ill wait and see like everyone else. I think it will get resolved. They obviously wouldn't want to lose the people they consider "most active" on this site.
Why are people not getting earnings I find some days I win some money but not a lot and some days I win more. But I haven't gotten a gift card or check yet from the company.
No earnings for me either. Sent shopswell a message. they asked me for my name but havent heard from them since.
I just spoke to shopswell on FB here's what they said to me:
We're on it.
This feels like the community has discovered a bug, and the engineers are drilling there right now.
I can't make any promises about anything more than that until I get more info.
Hopefully they get it figured out soon.